Shipping policy

WHERE DO WE DELIVERY

We provide worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Not all of our products are in stock. On average, merchandise is produced and shipped from our facility 3-5 business days after purchase.

Standard shipping/transit times apply (8-20 days for international).

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately or contact us via e-mail.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

CAN I ASK FOR PHOTOS BEFORE DELIVERY

Yes, we are willing to take photos before shipping. If you need, please leave us a message via e-mail service@pyrosole.com.

CAN I CANCEL MY ORDER AFTER IT HAS BEEN SHIPPED?

No, once your order has been shipped, we are unable to cancel or modify it. This is because the shipment is already in the hands of the carrier and in transit to you. Additionally, our fulfillment process involves packing, labeling, and handing over to logistics partners immediately after dispatch, which incurs non-refundable shipping and handling costs. We kindly ask you to double-check your order details before completing your purchase. If you need assistance with returns after receiving the item, please refer to our return policy or contact us via e-mail.